Personalised products aren't eligible for cash refunds once printing has begun. We will replace any item that arrives damaged or defective at no cost. In the rare case we can't fulfil your order, you'll receive a full refund to your original payment method within 5–7 business days.
💚 Our Promise: If something's wrong with your order — we'll fix it. No questions, no hassle.
Because all our frames are custom-printed to order, we cannot accept returns for change of mind or incorrect photo uploads. Please review your preview carefully before placing your order.
We will offer a free reprint, replacement, or full refund if:
Email support@framyo.com within 7 days of delivery with:
We'll respond within 24 hours and process your replacement or refund within 2–5 business days.
Orders can be cancelled within 2 hours of placement — before production starts. After that, we're unable to cancel as the item is already being printed. Email us immediately at support@framyo.com if you need to cancel.
For ifund/return queries: support@framyo.com or WhatsApp us at +91 99999 99999