Frequently Asked Questions

Every order is dispatched within 24 hours of confirmation. Delivery typically takes 3–5 business days anywhere in India.

Yes, we deliver pan-India. Delivery timelines may vary slightly for remote pin codes.

You'll receive a tracking link as soon as your order ships, and you can check status any time on our Track Order page.

Framyo custom frames are available from 5×7 inches up to 16×20 inches, depending on the design — most catalogue frames offer 8×10, 10×12, and 12×16 inch options, and the Create Frame builder offers 5×7, 6×8, 8×10, 10×12, 12×15, and 16×20 inch sizes.

We print on wood, acrylic, and canvas depending on the collection and design. Each product page lists the material and available colour finishes for that specific frame.

Select your frame, click Create My Frame or the product's upload option, and upload your photo directly from your phone or computer. You can preview how it will look before completing your order.

For the sharpest print, upload the highest-resolution version of your photo you have — ideally a file that is at least 1500 pixels on the shorter side. Avoid photos downloaded from WhatsApp, which compress quality.

Our upload tool lets you preview and adjust the crop before you confirm your order, so you can see exactly how it will look before we print it.

Yes — most frames are available in multiple colour finishes; the options for each design are shown on its product page.

Keep it out of direct, prolonged sunlight to preserve colour vibrancy, dust gently with a dry or barely-damp soft cloth, and avoid hanging in bathrooms or other high-humidity spaces.

Yes — Cash on Delivery is available across India, alongside UPI, cards, and net banking.

We accept UPI, credit and debit cards, net banking, and Cash on Delivery.

Every frame comes with a 7-day replacement guarantee from the date of delivery, covering transit damage, print quality issues, or an incorrect size or material. See our Replacement Policy for details.

Yes — we regularly handle bulk orders for weddings, housewarmings, and corporate gifting. Message us on WhatsApp at +91 78888 44697 or email support@framyo.com and we'll help you plan it.